Every missed appliance repair call, answered and booked — for a flat $199/mo.
A dead refrigerator is a 24-hour countdown — the customer is watching $400 of groceries warm up. They call down the Google list until someone answers, and the company that books the same-day slot wins. Meanwhile you're mid-repair with a range pulled out and can't touch your phone.
RetainCall fixes the structural problem: Sara, our AI dispatcher, answers every missed call in under 60 seconds, holds a real SMS conversation, qualifies the lead, and books the job straight into your Google Calendar, Outlook, or Housecall Pro. She knows the trade — compressors, sealed systems, error codes, drain pumps, and heating elements — so your callers never feel like they're talking to a generic bot.
What a missed fridge-not-cooling call actually costs
Typical miss rate: ~30% of inbound calls
Missed callers who book a competitor: ~70%
At just 40 calls/week that's ~15 lost jobs and ~$4,074/month walking to your competitors.
Run your own numbers with the missed-call calculator, or read the full breakdown in our missed-call math post.
What Sara does for a appliance-repair company
- Answers in under 60 seconds — every missed call gets a real reply before the caller dials a competitor.
- Talks the trade — she recognizes compressors, sealed systems, error codes, drain pumps, and heating elements and mirrors your customers' language.
- Triages emergencies — a fridge-not-cooling call is treated as urgent; routine work books normally.
- Books into your real calendar — Google Calendar, Outlook, and Housecall Pro, only slots you actually have open.
- Works 24/7 — nights, weekends, holidays, storm surges. No queue, no hold music, no PTO.
- Flat $199/month — unlimited calls, no per-call fees. Your busiest month costs the same as your slowest.
Common questions
Does Sara collect the details techs actually need before the visit?
Yes — appliance type, brand, age, and symptoms (she'll even capture the error code if the customer reads it off). Fridge/freezer failures and gas smells get urgent handling; cosmetic issues book as routine.
How much does an answering service for a appliance-repair company cost?
RetainCall is a flat $199/month with unlimited calls — no per-call or per-minute fees. Human answering services typically run $315+/month with per-minute billing; other AI services add usage fees as your volume grows. See the full side-by-side comparison.
Do I have to change my phone system?
No. Your existing number forwards to RetainCall when you don't answer — one carrier setting, about 5 minutes. Setup end-to-end takes under 10 minutes and there's no card required to start the trial.